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DCW Aging & Physical Disabilities Training/Test Part 1 Online Course Only

Transportation Techniques

Telehealth

Live interactive audio and visual transmissions of provider and client from one site to another using telecommunications technology. For these purposes, we will be focusing on live video with real time communication to support long-distance clinical services.

Technology and Cybersecurity

Hacking of companies to compromise corporate data or utilize company computers for malicious activity is on the rise at an alarming pace. Most of the time these attacks you see in the news stem from an employee opening an email or attachment they should not have opened. Although much less frequent, some of the time these attacks happen because someone answered the phone and gave away information they should not have, like what vendors you use or what type of equipment you have.

Unique Needs of Persons Served

When working with people who have unique needs one must consider a wide variety of physical or medical challenges. Staff education in the field has become vital in the quest to provide quality services. Staff attitudes and perceptions of individuals receiving services can either assist or hinder the process. Lack of awareness from staff regarding individuals who have unique needs including physical disabilities and medical conditions may be a detriment to the treatment processes. Individuals seeking a variety of services may be embarrassed, might be depressed, angry or confused, and may easily walk away from services because of inefficient or judgmental treatment by staff. The demeanor of staff should include respect for the client and verbal comments should be carefully presented so as not to negate the process. When providing services for people with unique needs it may be necessary to include a wide variety of community and medical resources.

Seizures

Rights of the Person Served

Explicit policies and procedures in the area of basic rights of the persons, who are served by human service organizations, are the foundation for protecting persons against abuse or mistreatment by organizations or persons acting for the organization. The majority of persons who enter human service organizations are receiving treatment or assistance for conditions that may increase their vulnerability to potential abuse or behavior that may not be in the best interest of the person served. Most states have specific legal and regulatory guidelines in the areas of the rights and responsibilities of the person served.